London Daily

Focus on the big picture.
Monday, Jul 06, 2026

PayPal Wants to Be a Lot More Than an Online Checkout Button

PayPal Wants to Be a Lot More Than an Online Checkout Button

PayPal aims to be world’s next super app, akin to China’s Alipay and Tencent. ‘I think we have a chance,’ CEO Dan Schulman says in interview. PayPal is 20 years older but 90% smaller than its Chinese rivals and losing its attractiveness to Cryptocurrency holders.
PayPal Holdings Inc. is eyeing life beyond the checkout button, across U.S. and other Western jurisdictions.

In the coming months, the firm is planning to debut a bevy of new services, which could include high-yield savings accounts, check-cashing services and stock-investing capabilities. It’s all being done in the hopes of PayPal becoming the world’s next “super app,” akin to China’s Alipay or WeChat, India’s Paytm or Singapore’s Grab.

The stakes are high: If PayPal pulls it off, the company could become a bigger part of U.S. consumers’ lives than Amazon, Google or Facebook. But, in the U.S., there is no shortage of banking giants and technology firms that have tried and failed to accomplish what PayPal wants to do.

“It’s difficult to become a super app,” PayPal Chief Executive Officer Dan Schulman said in an interview. “I think we have a chance if we execute extremely well against this. But it’s obviously a place that a lot of companies are thinking about as well.”

The idea came to Schulman during a dinner three years ago at his home in Palo Alto, California, close to PayPal’s San Jose headquarters, with Martin Lau, the president of WeChat parent company Tencent Holdings Ltd.

As the two dined, a picture began forming in Schulman’s head: Consumers could come to the PayPal app for more than just paying for things online. It could be their one-stop shop for all things shopping and finance, mirroring the success WeChat has had in China.

“There’s too many apps on all of our phones -- I can’t have an app for my pharmacy, my grocery, for all the different retailers I have,” Schulman said. “I can’t have 40 to 50 different apps on my phone. I can’t remember the passwords, I don’t want to enter in all my info every time. There’s really only eight to 10 apps that we use every single day or every single week. Those apps are going to morph into what we call super apps.”

He ordered his team to begin conducting consumer research.

The feat, if PayPal pulls it off, will not be an easy one. Other U.S. companies have found little success with similar attempts.

Take Uber Technologies Inc. The ride-hailing giant announced in 2019 that it would create a new unit focused on financial services. Less than a year later, the executive tapped to lead the initiative left the company after Uber said it planned to “de-prioritize” several of the unit’s projects, which had included credit cards, a digital wallet and instant payments for drivers.

That contrasts with Grab Holdings Inc., which started as a Southeast Asian ride-hailing company and has since expanded into financial services, payments and food delivery. The company is poised to go public via a U.S. blank-check company that values the company at almost $40 billion.

JPMorgan Chase & Co.’s experience was more like Uber’s. The largest U.S. bank spent years touting its Chase Pay app, which was supposed to make it easier for people to shop and redeem card rewards. After the effort was slow to take off, the lender discontinued the app and ultimately shelved the entire project, encouraging consumers to instead sign up with its would-be competitor: PayPal.

“It’s going to be hard to create a super app as we know it, like what we’ve seen in China,” Sanjay Sakhrani, an analyst at Keefe Bruyette & Woods, said in an interview. “We have compartmentalized how we consume things. We didn’t have the luxury of finding things in one place like people in emerging markets have had because of the super apps.”

Still, Sakhrani said, some consumers might be open to trying the super-app model, such as the 25% of U.S. adults that struggle to access mainstream financial services.

The grandson of a union organizer in New York’s garment district, Schulman started his career at AT&T as an entry-level employee. He worked his way up to president of the firm’s consumer long-distance business before being asked by Richard Branson to be the founding CEO of Virgin Mobile USA Inc. in 2001. He shepherded the company’s sale to Sprint Nextel Corp. eight years later.
Newsletter

Related Articles

0:00
0:00
Close
NHS Maternity Reform Expands Central Oversight After Critical National Review
Dover Border Warnings Highlight Post-Brexit Pressure on Cross-Channel Trade
Private Nuclear Consortium Advances £35 Billion Small Reactor Strategy in UK
UK Labour Leadership Signals Shift Toward Reindustrialisation and Regional Power
House of Lords Debates Rail Nationalisation Bill to Create Great British Railways
Scottish Affairs Committee Expands Inquiry Into SNP Financial Conduct
Evri Launches £1.2 Million Defamation Case Against BBC Over Panorama Investigation
Port of Dover Warns of Border Delays as EU Entry-Exit System Looms
Nigel Farage Referred to Standards Watchdog Over Alleged Undeclared Benefits
UK Government Faces Scrutiny Over Claimed AI Datacentre Investment After FOI Findings
UK and India Finalise Trade Agreement Rules Ahead of Mid-July Implementation
UK Government Establishes National Maternity Commissioner After Major Review of NHS Care Failures
Private Consortium Plans £35 Billion UK Nuclear Programme Targeting Small Modular Reactor Rollout
Andy Burnham Sets Out Ten-Year Reindustrialisation and Devolution Plan as Leadership Transition to UK Premiership Advances
Morocco and France Advance as 2026 FIFA World Cup Enters Quarterfinals.
Historic 2026 Tour de France Opens in Barcelona With Revamped Team Time Trial.
Global Mergers and Acquisitions Approach $4 Trillion Defying Geopolitical Tumult.
Negotiators Advance 20-Point Framework for Gaza Ceasefire and Demilitarization.
OECD Warns Middle East Conflict Will Depress Global Economic Growth.
Ukrainian Drones Strike Major Oil Terminal in St. Petersburg.
World Meteorological Organization Issues Urgent Alert Over Rapidly Intensifying El Niño.
United States Commemorates 250th Anniversary With Diplomatic Summits and Global Flotilla.
Iran Begins Days-Long Funeral for Supreme Leader Khamenei Amid Strait of Hormuz Standoff.
Technology giant reports surging carbon emissions driven by artificial intelligence infrastructure demands.
Artificial intelligence adoption accelerates workforce reductions across the technology and financial sectors.
Global technology and financial conglomerates collaborate to launch a new stablecoin standard.
United States regulators lift export restrictions on a major frontier artificial intelligence model.
Royal Society Exhibition Highlights Growing Focus on Public Trust in Science
Energy Costs and Supply Chain Risks Continue to Shape UK Business Strategy
Rapid Rise in Artificial Intelligence Adoption Reshapes UK Corporate Operations, ONS Says
UK Businesses Turn Defensive as Economic Outlook Weakens, Institute of Directors Data Shows
UK Government Faces Criticism Over Late Extension of Pub Hours for England Match
Inquest Continues Into Death of Noah Donohoe as Jury Deliberates Findings
Calls for Stronger Wildlife Attraction Safety Rules After Crocodile Enclosure Injury
City Fire Under Control After Major Blaze Sends Smoke Across Urban Area
Police Investigation Continues After Officer Killed During Road Closure Duties
Blackpool Hotel Fined £120,000 After Electric Shock Incident Involving Child
Whistleblowers Allege Delays in UK Special Educational Needs Support Services
Calls Grow for Improved Support for UK Armed Forces Personnel Facing Health Conditions
Rising UK Energy Price Cap Increase Prompts Wider Concerns Over Household Pressures
UK Businesses Remain Concerned Over Global Conflict Risks to Supply Chains, ONS Finds
Office for National Statistics Reports Rising Adoption of Artificial Intelligence Across UK Businesses
Institute of Directors Reports Deepening Pessimism in UK Business Confidence Index
England Prepare for World Cup Round of 16 Match Against Mexico in Mexico City
Royal Society Summer Science Exhibition Concludes in London After Week-Long Showcase of Research
Silverstone Hosts British Grand Prix as Lando Norris and Lewis Hamilton Lead Home Crowd Expectations
Cornwall Van Dwellers Face Homelessness Risk as Council Tightens Enforcement
Police Investigate Stabbing of Iranian Journalist in London
Rare Copy of US Declaration of Independence Discovered in UK Archive
Department for Education Data Shows Persistent Literacy Gap Among Disadvantaged White Pupils
×