London Daily

Focus on the big picture.
Monday, Feb 23, 2026

NHS ambulance delays leaving patients stuck at GP surgeries for hours

NHS ambulance delays leaving patients stuck at GP surgeries for hours

Family doctors say hard-pressed paramedics prioritise other cases as practices seen as ‘places of safety’

Patients experiencing life-threatening emergencies such as heart attacks, strokes or major breathing problems are becoming trapped for many hours in GP surgeries, unable to get to hospital, because ambulances are taking so long to turn up after the GP practice rings 999.

GP leaders say growing numbers of very unwell patients are getting caught up in such situations after attending for an appointment. They say hard-pressed ambulance services are seeing surgeries as “places of safety” and taking longer to send paramedics there, because they are so busy dealing with other emergencies and assume GPs and nurses are looking after the patient.

In some cases GPs have become so worried by the long delay for an ambulance that they have ended up driving the patient from their practice to A&E themselves.

The British Medical Association (BMA) and Royal College of GPs (RCGP) voiced alarm at the recent rise in very sick patients getting stuck on their premises and said the patients could face irreparable harm to their health because they had not been transported to hospital fast enough.

They want ambulance services to stop regarding GP surgeries as “places of safety” and start treating patients stuck there as just as much of a priority as those who are in trouble elsewhere.

Dr Richard Vautrey, the chair of the BMA’s general practitioners committee, said: “GPs and their teams will always do all they can to respond to clinical emergencies. When we have delays in ambulances arriving it means a nurse or GP being taken away from other appointments, and these incidents are increasingly common.

“It’s vital that when called for help and support, ambulance services treat calls from surgeries as seriously and quickly as they do that from any other location. Delays not only put individual patients at risk but they also take practice clinicians away from the many other patients they need to attend to.”

The incidents are a stark illustration of the pressure NHS ambulance services are under. Ambulance crews are spending huge amounts of time tied up outside hospitals looking after patients because A&Es are too busy to accept them. In late October two patients died in the back of an ambulance while waiting outside Addenbrooke’s hospital in Cambridge and Worcestershire Royal hospital in Worcester.

Dr Joanna Poole, a hospital doctor, tweeted last week about one patient with low oxygen saturation levels waiting for hours, while a man with chest pain was sent in a taxi from his GP’s surgery to the emergency department “arresting in car” because the surgeries were seen as “safe places”.

Last week the medical website Pulse told how Dr Lucy Pocock, a Bristol GP, had taken a six-year-old patient to A&E at 9pm herself after her 999 call at 4.45pm did not yield an ambulance. “I don’t want a patient dying in my care while we wait for an ambulance. It’s not the care I want to give. I don’t want that on my conscience,” Pocock said.

In response to her story, Dr Richard Greenway, another GP in Bristol, said: “This is getting very dangerous.” He said in recent weeks his practice had had several such incidents, including:

* A patient with a fractured hip who waited nine hours in the surgery for an ambulance before the ambulance service sent a taxi instead at 9pm saying “no ambulance available”.

* A patient with chest pains who missed the chance to have stents fitted because, despite them and their GP dialling 999, no ambulance came to take them to hospital.

* A patient with acute heart failure and atrial fibrillation who had to be kept on oxygen in their surgery for more than four hours before an ambulance arrived.

GPs and practice nurses, despite being highly skilled, cannot give proper care to patients whose life is at risk, Vautrey said. “When a patient is suffering with an urgent or serious medical condition such as a heart attack or stroke, they must be treated by specialist services and clinicians as quickly as possible and in the most appropriate setting, such as an emergency department.”

Prof Martin Marshall, the chair of the RCGP, said: “If a member of staff at a GP surgery calls an ambulance, it’s because a patient needs emergency treatment or care that can’t be delivered at the surgery, and as such it’s vital that these calls aren’t deprioritised, as per some reports we’re hearing about.

“While GP surgeries are clinical settings staffed by highly trained clinicians, practices may not be equipped with all of the equipment or appropriate medications needed in an emergency situation.”

He and Vautrey acknowledged that ambulance services were not to blame for the long delays because they are under unsustainable pressure owing to lack of resources and record demand.

The Association of Ambulance Chief Executives, which represents England’s 10 ambulance trusts, has been approached for a response.

Newsletter

Related Articles

0:00
0:00
Close
UK Police Officers Guarded 2010 Epstein Dinner Attended by Prince Andrew, Reports Say
US Trade Representative Affirms Commitment to Existing Tariff Agreements with UK and Other Partners
Activists at the Louvre hung a framed Reuters photograph of Andrew Mountbatten-Windsor slumped in the back of a car leaving a police station on the day of his arrest
The royal biographer said that he expected the police to 'look at the money trail' - including Sarah Ferguson borrowing money from Epstein
A Protestor screams in NYC: “Bill Gates is on the Epstein’s List…”
FBI and Secret Service Hold Press Conference After Shooting Incident at Mar-a-Lago
Mark Zuckerberg Testifies in Trial Over Social Media's Impact on Children's Mental Health
Maggie Oliver exposes Keir Starmer using letters to close child rapists investigations
Kouri Richie's wrote a children’s book to help her sons grieve the death of their father. Now she’ll stand trial for his murder
New York Braces for Major Snowstorm With Up to 18 Inches Forecast and Blizzard Warnings Issued
Mexican Military Kills CJNG Leader Nemesio Oseguera Cervantes as Violence Erupts Across Jalisco
Metropolitan Police Deploys Palantir-Powered AI to Flag Potential Officer Misconduct
UK Parliament Rebukes Police Over Ban on Israeli Football Fans
Britain Emerges Among a Small Group of Nations Without a Religious Majority
UK’s Manufacturing Base at Risk as Soaring Energy Costs Weigh on Industry
Matt Goodwin’s Unconventional Campaign for Reform UK in the Gorton and Denton By-Election
US Military Movements in the UK Spark Speculation Over Preparations Related to Iran Tensions
UK Faces Significant Economic Risk From Trump’s New Global Tariff Regime
UK Defence Secretary Signals Intent to Deploy British Troops to Ukraine
UK Students Mark Lunar New Year as Universities Adjust to New Equality Compliance Rules
UK Government Weighs Removing Prince Andrew from Line of Succession After Arrest
Prince Andrew’s Arrest in UK Rekindles Scrutiny Over US Handling of Epstein Records
Trump’s Strategic Warning to UK Over Chagos Islands Deal Sparks Diplomatic Whiplash
Starmer Government Postpones Local Elections Affecting 4.5 Million Voters
UK Economy Remains Fragile Despite Recent Upturn in Headline Indicators
UK Businesses Face Fresh Uncertainty Following US Tariff Ruling
Reform UK’s Senior Figures Face Scrutiny Over Remarks on Women and Family Policy
UK Electric Vehicle Drive Threatened by Shortage of 44,000 Qualified Technicians
University of Kentucky Trustees Advance Academic Reforms and Approve Coliseum Plaza Purchase
Boris Johnson Calls for Immediate Deployment of UK Troops to Support Ukraine
OpenAI CEO Sam Altman praises the rapid progress of Chinese tech companies.
North Korea's capital experiences a significant construction boom with the development of a new city district dubbed 'Pyonghattan'.
New electric vehicle charging service eliminates waiting times
Vox Populi confronts Justin Trudeau at Davos over vaccination policies
Poland's President Karol Nawrocki ENDS support for Ukrainian citizens:
The mayor of Rotherham in Britain
One day after ex-Prince Andrew's arrest, British police are searching his former home, while U.K. lawmakers will consider introducing legislation to remove him from the line of royal succession
Vandana Shiva reminding the world that Bill Gates did not invent anything.
Italy's PM Giorgia Meloni highlights record employment and economic growth
UK Confirms Preferential U.S. Trading Terms Will Continue After Supreme Court Tariff Ruling
U.S. and U.K. to Hold Talks on Diego Garcia as Iran Objects to Potential Military Use
UK Officials Weigh Possible Changes to Prince Andrew’s Position in Line of Succession Amid Ongoing Scrutiny
British Police Probe Epstein’s UK Airport Links and Expand High-Profile Inquiries
The Impact of U.S. Sanctions on Cuba's Humanitarian Crisis: A Tightening Noose
Trump Directs Government to Release UFO and Alien Information
Trump Signs Global 10% Tariffs on Imports
United Kingdom Denies U.S. Access to Military Base for Potential Iran Strike
British Co-founder of ASOS falls to his death from Pattaya apartment
Early 2026 Data Suggests Tentative Recovery for UK Businesses and Households
UK Introduces Digital-First Passport Rules for Dual Citizens in Border Control Overhaul
×