London Daily

Focus on the big picture.
Wednesday, Dec 24, 2025

Manufacturing CEO: Demand isn't our problem. Keeping up with it is

Manufacturing CEO: Demand isn't our problem. Keeping up with it is

Sick workers. Computer chip shortages. Supply chain stress.

Carrier Global, like countless other companies right now, is navigating a minefield of challenges to get orders out to its customers.

Absent these operational headaches, the manufacturing giant estimates it would have been able to ship another $200 million to $300 million in products last quarter alone.

"Demand is tremendous," Carrier CEO Dave Gitlin told CNN in a phone interview. "Demand is not our issue. Keeping up with it is."

The constraints facing Carrier, the 106-year-old maker of heating, ventilating and air conditioning (HVAC) systems, encapsulate what's wrong with today's economy. From food and energy to cars and building materials, supply simply can't keep up with demand. To combat these issues, Carrier, like many other companies, is raising prices.

Carrier is assuming that the elevated levels of inflation from late 2021 will continue through this year. That amounts to $1 billion in cost increases, which the company plans to fully cover by raising its prices by the same amount. This will translate to higher prices for HVAC systems for consumers and businesses.

Gitlin also acknowledged considerable uncertainty about the path of inflation. "The truth is, we don't know when it will come down — or by how much," he said.

Despite the obstacles, on Tuesday Carrier reported a 14% jump in adjusted operating profit to $517 million. In a presentation to shareholders, the company said "continued inflationary pressure" was partially offset by "higher-than-expected" price hikes.

'We haven't seen any marked improvement'


The same computer chip shortage that has derailed auto manufacturing and sent car prices soaring is also impacting Carrier, which broke away from United Technologies in 2020 to once again operate as an independent company.

"The biggest challenge we have right now is on the chip side," Gitlin said. "We haven't seen any marked improvement there."

The Carrier boss expects the computer chip shortage to ease during the second half of this year and more so in 2023. In the meantime, the company has negotiated directly with chip makers to secure supply.

Carrier has struggled to get the chips it needs for its more profitable systems, which require more advanced components.

"The more intelligent the product line, the higher the margin," Gitlin said, and the "most challenging supply issues" have impacted the advanced computer chips, he added.

Worker absenteeism eases as Omicron fades


Logistics costs "remain high but they don't seem to be getting higher," he said, and seem to be "plateauing at elevated levels."

On the positive side, Gitlin said Carrier is seeing "a lot of improvement" with worker absenteeism at its facilities around the world in the past few weeks as Covid rates tumble.

Carrier and other US companies are raising wages to retain employees and attract new ones in what is now a red-hot jobs market. "There's definitely a battle for talent, especially in the United States," Gitlin said. "We've had to adjust accordingly."

Newsletter

Related Articles

0:00
0:00
Close
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
Ex-ICC Prosecutor Alleges UK Threatened to Withdraw Funding Over Netanyahu Arrest Warrant Bid
UK Disciplinary Tribunal Clears Carter-Ruck Lawyer of Misconduct in OneCoin Case
‘Pink Ladies’ Emerge as Prominent Face of UK Anti-Immigration Protests
Nigel Farage Says Reform UK Has Become Britain’s Largest Party as Labour Membership Falls Sharply
Google DeepMind and UK Government Launch First Automated AI Lab to Accelerate Scientific Discovery
UK Economy Falters Ahead of Budget as Growth Contracts and Confidence Wanes
Australia Approves Increased Foreign Stake in Strategic Defence Shipbuilder
×