London Daily

Focus on the big picture.
Thursday, Oct 08, 2026

HSBC cleaner's brutal note to boss on last day before retiring

HSBC cleaner's brutal note to boss on last day before retiring

AN HSBC cleaner left a brutally honest note to her "cruel" and "aggressive" boss on her last day before retiring.

Julie Cousin's heartfelt letter was shared by her proud son, Joe, wishing her a happy retirement.

She left a very honest note to her former employee on the day she stopped working

Julie and her son, Joe, who posted the letter online


He posted it online, explaining she had been cleaning banks for 35 years, and added "always having the last laugh eh!".

Julie wrote in her note: "Hi ladies, tomorrow will be my last clean for HSBC. I have made up a bucket of cleaning materials for the next cleaner whoever that may be!

"I've left the job after the way you dressed me down in the office.

"It was nothing more than aggressive and cruel but that's a reflection on your character, not mine.

"So going forward, please all of you remember: in a world when you can be anything, BE KIND.

"Because you are all no better than the cleaner."

Her words went viral, with people on Twitter connecting with the point she was making.

She was praised for being honest and explaining exactly why she was leaving.

'BE KIND'


Joe added on his tweet: "Yess! What a woman. No one is better than anyone else.

"I really hope this gets the attention it deserves because the bank needs to know lol.

"Good on her. Happy retirement."

One person commented: "Never understood why people think what they do for a living reflects their importance.

"I was raised to believe that a job is a job and anyone getting up and going to work deserves the same respect, whether they pick up trash or run the company. Good for your mom! Respect!"

Another added: "I remember reading about a firm who paid everyone the same, no matter what there job, as everyone was equally important. We could learn a lot from that.

"If you’ve got up, gone to work, worked hard, then no one should belittle anyone!"

Joe praised his mum for her note on her last day as a cleaner in that branch

Newsletter

Related Articles

0:00
0:00
Close
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
Two Iranian Nationals Charged Over Alleged Plot Targeting Manchester Jewish Community
UK Fiscal Headroom Halves to £11 Billion Ahead of Budget, EY Warns
US Bomber Withdrawal From RAF Fairford Prompts UK Security Review
Sarah Wakfer Appointed Chair of Northern Ireland’s Health and Care Regulator
Scotland Housing Completions Fall to 11-Year Low Amid National Shortage
UK Water Companies Face Tougher Oversight and Unannounced Regulatory Inspections
Middle East Conflict Pushes UK Fuel and Wholesale Energy Prices Higher
Andy Burnham Raises Prospect of Second Brexit Referendum in Review of UK-EU Relations
EY Warns UK Fiscal Headroom Has Halved to £11 Billion Ahead of Autumn Budget
BT Accused of Pressuring Vulnerable Customers During Digital Landline Shift
×