Eurostar Services Disrupted Due to E-Gate Failure

Hundreds of Eurostar passengers faced delays or cancellations due to a technical issue with UK Border Force e-gates. The Home Office announced the problem had been resolved, and Eurostar offered alternatives or refunds. Massive queues formed at Paris Gare du Nord, with many affected families on their half-term break.

Hundreds of Eurostar passengers experienced delays or cancellations due to a technical issue with UK Border Force e-gates.

The Home Office announced that the problem had been resolved and that efforts were underway to fully restore services.

Eurostar apologized, offering alternatives or refunds to affected travelers.

Massive queues formed at Paris Gare du Nord, impacting families on their half-term break.

Both directions between Paris and London were affected.

E-gates, which read passports automatically, failed, causing delays at Gare du Nord.

Passengers like Kesha Hancock and Lizanne O'Connor described the scene as chaotic and stressful.

Despite frustrations, most remained calm.

Eurostar advised postponing journeys, promising free exchanges or full refunds.

The Home Office apologized for the inconvenience, referencing a similar incident at UK airports earlier this month.