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CrowdStrike Update Causes Global IT Outage Due to Skipped Quality Checks

CrowdStrike's routine cybersecurity software update caused a global IT outage due to faulty code. The update crashed systems in banks, airlines, hospitals, and government offices. Experts say inadequate testing might be to blame, and recovery is slow as the flawed code needs to be manually removed.

21 July 2024 · 10:17 UTC

A routine update of CrowdStrike's cybersecurity software caused a global IT outage after faulty code disrupted clients' systems.

The update, meant to enhance security against hacking, led to widespread crashes in banks, airlines, hospitals, and government offices using Windows OS.

Experts suggest that inadequate quality checks and testing might be responsible.

CrowdStrike has provided a fix, but the recovery process is slow due to the need to manually remove the flawed code.

Over half of Fortune 500 companies and key government bodies, including the U.S. Cybersecurity and Infrastructure Security Agency, use CrowdStrike's software.