London Daily

Focus on the big picture.
Saturday, May 31, 2025

Buy now, pay later grocery schemes are a ‘debt trap’ for struggling families

Buy now, pay later grocery schemes are a ‘debt trap’ for struggling families

UK regulators say the latest surge in interest-free credit does not offer enough protection for those who are slipping into debit

Families hit by the cost-of-living crisis are being targeted by credit firms offering “buy now, pay later” deals on weekly groceries, pet food and hot drinks.

Shoppers are urged to spread their payments for staple foods and treats to help cope with “these difficult times”. One promotion states: “Regardless of your credit rating, we will offer you a tonne of credit to do your shopping with.”

The sector faces new regulation, but welfare groups warn the new form of credit is “like a runaway train”. The products typically offer interest-free credit with the money paid in three or four instalments over a month or longer.

Klarna, the biggest player in the buy now, pay later sector, has focused on partnership deals with retailers selling fashion and household items, but some operators are promoting credit on groceries, fast food and hot drinks.

An investigation by the Observer has found:

*  The tech finance firm Zilch, valued at £1.5bn, is advertising a buy now, pay later deal with superstore Iceland, with ready meals, pet food and fizzy drinks on offer with a first payment of 25% of the shelf price, and the balance paid interest-free over six weeks. The firm also promotes home-delivered food and coffees on interest-free credit.

*  An online grocery store called Flava is offering buy now, pay later credit to struggling families without credit checks for products from Kellogg’s Coco Pops to Pot Noodle. Its website states: “Stop worrying about how you are going to survive the lockdown.”

*  Clearpay, one of the biggest buy now, pay later operators, promotes vodka and gin retailers and online sweets stores on its website, where the products can be bought on interest-free credit over six weeks.

Mehmet Sezgin, a former board member of MasterCard Europe, and a global retail banking expert, said: “No one should buy perishable items like food on credit. It’s an invitation to indebtedness and bankruptcy.”

A report by Bain & Company, a consultancy firm, has estimated the market is worth about £6.4bn a year in the UK, based on industry data, and is used by about 10 million shoppers.

The Treasury is to publish proposals later this year on regulating the sector, which is not covered by consumer credit laws because no interest is charged on the debt. Some of the firms do charge transaction fees and penalties for late payments.

One in three buy now, pay later users have missed a payment or made a late one, according to a report published last year by the welfare charity Citizens Advice. The report found consumers using the credit products had also been charged £39m in late fees over one year.

Rachel Beddow, principal policy manager at Citizens Advice, said: “It is like a runaway train. You can shop 24 hours a day and easily lose track of how much you owe, and there’s not enough protection for people who end up slipping into debt.”

The UK firm Zilch, which describes itself as the “fintech darling of the UK”, is one of the first buy now, pay later providers to be operating with consumer credit authorisation from the Financial Conduct Authority (FCA), but faces scrutiny over its promotion of its product for groceries, beverages and home-delivered food.

Zilch has advertised on Facebook that consumers can “pay back over six weeks” for Domino’s Pizza and Uber Eats. It also advertised that consumers can pay in four interest-free instalments for their coffees.

The firm was last week advertising buy now, pay later at Iceland. Two large salmon fillets were promoted for a “1st payment” of £1.50; a box of 40 pouches of Winalot dog food was promoted for a “1st payment” of £2.25; and a carton of 24 cans of Whites fizzy lemonade was promoted for a “1st payment” of £1.75. The remaining balance of the shelf price is paid over six weeks.

Online food store Flava has pioneered buy now, pay later for groceries, offering “£100 credit guaranteed”. The website, which says it offers a “tonne of credit”, says: “If you’ve struggled with credit in the past, a needless search on your credit file will only damage it further, which is why we don’t do it.”

The repayments can be made over four weeks and are interest-free. Many of the Flava promotions are for products high in sugar and fat. Its special offers last week included 2.7kg jar of Original Choc Nibbles for £18.99 and a Dobsons Cream Soda Mega Lollies jar for £18.

Clearpay also promotes buy now, pay later for food and drink. The businesses promoted on its website include Drink Supermarket, Beerhunter, Bottle Bling, the Sweet Shack and Happy Candy UK.

A review by the FCA’s former interim chief executive, Christopher Woolard, into the unsecured credit market, published in February last year, said buy now, pay later could be a useful tool, but a shopper could quickly amass £1,000 of credit using multiple lenders and it could cause consumer harm.

Michael Donald, a former director of Visa UK and founder of the UK digital payment app ImageNPay, said: “There needs to be tighter controls to block certain categories which are a fast track for the less fortunate in society to spiral into debt.”

Zilch says it offers a better, more affordable option for consumers than credit cards and does not permit any instalment payments on items costing less than £5. It also offers its customers to pay by debit in one payment and earn cashback. Philip Belamant, founder and chief executive, said: “Customers can choose to pay in four instalments, which tend to be £45-£65 purchases, or pay in one with debit. We’re educating consumers. Zilch can be used as a traditional credit card alternative without the interest or any fees for late payments.”

The company said it had safeguards for customers, which included freezing further spending when an instalment has not been paid.

Clearpay said: “We enable customers to make interest-free purchases without the risk of falling into a revolving debt trap.” Flava did not respond to a request for comment.

Alex Marsh, head of Klarna UK, said: “Unlike credit card providers, who for decades have kept people in debt with sky-high credit limits, minimum payments and rip-off interest rates, our BNPL products are interest and fee free and provide consumers with a clear repayment schedule.”

Laybuy, another leading buy now, pay later provider, said its credit is not intended to be used for groceries, alcohol or fast food.

A FCA spokesperson said:“Buy now, pay later products need to come into regulation. It is vital the law, which sets our remit, adapts as the market innovates, so new products and services develop in a way that benefits consumers and that action can be taken to prevent harm.”

Newsletter

Related Articles

0:00
0:00
Close
Satirical Sketch Sparks Political Spouse Feud in South Korea
Indonesia Quarry Collapse Leaves Multiple Dead and Missing
South Korean Election Video Pulled Amid Misogyny Outcry
Asian Economies Shift Away from US Dollar Amid Trade Tensions
Netflix Investigates Allegations of On-Set Mistreatment in K-Drama Production
US Defence Chief Reaffirms Strong Ties with Singapore Amid Regional Tensions
Vietnam Faces Strategic Dilemma Over China's Mekong River Projects
Malaysia's First AI Preacher Sparks Debate on Islamic Principles
White House Press Secretary Criticizes Harvard Funding, Advocates for Vocational Training
France to Implement Nationwide Smoking Ban in Outdoor Spaces Frequented by Children
Meta and Anduril Collaborate on AI-Driven Military Augmented Reality Systems
Russia's Fossil Fuel Revenues Approach €900 Billion Since Ukraine Invasion
U.S. Justice Department Reduces American Bar Association's Role in Judicial Nominations
U.S. Department of Energy Unveils 'Doudna' Supercomputer to Advance AI Research
U.S. SEC Dismisses Lawsuit Against Binance Amid Regulatory Shift
Alcohol Industry Faces Increased Scrutiny Amid Health Concerns
Italy Faces Population Decline Amid Youth Emigration
U.S. Goods Imports Plunge Nearly 20% Amid Tariff Disruptions
OpenAI Faces Competition from Cheaper AI Rivals
Foreign Tax Provision in U.S. Budget Bill Alarms Investors
Trump Accuses China of Violating Trade Agreement
Gerry Adams Wins Libel Case Against BBC
Russia Accuses Serbia of Supplying Arms to Ukraine
EU Central Bank Pushes to Replace US Dollar with Euro as World’s Main Currency
Chinese Woman Dies After Being Forced to Visit Bank Despite Critical Illness
President Trump Grants Full Pardons to Reality TV Stars Todd and Julie Chrisley
Texas Enacts App Store Accountability Act Mandating Age Verification
U.S. Health Secretary Ends Select COVID-19 Vaccine Recommendations
Vatican Calls for Sustainable Tourism in 2025 Message
Trump Warns Putin Is 'Playing with Fire' Amid Escalating Ukraine Conflict
India and Pakistan Engage Trump-Linked Lobbyists to Influence U.S. Policy
U.S. Halts New Student Visa Interviews Amid Enhanced Security Measures
Trump Administration Cancels $100 Million in Federal Contracts with Harvard
SpaceX Starship Test Flight Ends in Failure, Mars Mission Timeline Uncertain
King Charles Affirms Canadian Sovereignty Amid U.S. Statehood Pressure
Trump Threatens 25% Tariff on iPhones Amid Dispute with Apple CEO
Putin's Helicopter Reportedly Targeted by Ukrainian Drones
Liverpool Car Ramming Incident Leaves Multiple Injured
Australia Faces Immigration Debate Following Labor Party Victory
Iranian Revolutionary Guard Founder Warns Against Trusting Regime in Nuclear Talks
Macron Dismisses Viral Video of Wife's Gesture as Playful Banter
Cleveland Clinic Study Questions Effectiveness of Recent Flu Vaccine
Netanyahu Accuses Starmer of Siding with Hamas
Junior Doctors Threaten Strike Over 4% Pay Offer
Labour MPs Urge Chancellor to Tax Wealthy Over Cutting Welfare
Publication of UK Child Poverty Strategy Delayed Until Autumn
France Detains UK Fishing Vessel Amid Post-Brexit Tensions
Calls Grow to Resume Syrian Asylum Claims in UK
Nigel Farage Pledges to Reinstate Winter Fuel Payments
Boris and Carrie Johnson Welcome Daughter Poppy
×