London Daily

Focus on the big picture.
Saturday, Jan 10, 2026

Bedside Big Brother? Homeworking employees to get mandatory webcams that allow AI to catch slackers

Bedside Big Brother? Homeworking employees to get mandatory webcams that allow AI to catch slackers

With the Covid-19 pandemic normalizing working from home, bosses have insisted on maintaining their own close supervision of their workforce. For many, that now means an inescapable remote surveillance system.

Teleperformance, a France-based outsourcing service giant with a workforce of 380,000 sprinkled across some 34 countries, is deploying “specialist” webcams to more closely monitor its home-working employees. An AI-powered digital watcher will check up on workers, ensuring they aren’t checking their phones, surfing the web, leaving their desks, or otherwise slacking off, according to the Guardian, which the company counts among its clients.

The cameras are hooked into an AI system that supposedly scans at random intervals to find “breaches of work rules during a shift.” If such a breach is found, the camera snaps a photo and forwards it to a manager, who is given 20 days of storage time to act on the damning photo, according to documents sent to Guardian staff involved with the program.

In addition to catching underperformers, the surveillance is also meant to help “with risk mitigation and data security, which is required by most of our customers.”“Pre-set business rules” are determined beforehand, minimizing arguments over what is and isn’t permitted behavior – and further dehumanizing the workplace.

The cameras will be distributed by Teleperformance to its 10,000 British employees who plan to continue working from home instead of going back to the office, the Guardian said, though the scanning feature will reportedly not be used on British soil – at least, not immediately. Instead, they will allow workers to participate in “team meetings and training,” and are in fact a solution to “the overwhelming concerns of isolation, lack of team engagement and support,” according to a company spokesperson.

Workers in other countries, however, will feel the full force of the watchful automated gazes, ready to rat out slackers and corporate spies to their bosses. The details of how the system works are seemingly quite invasive; like Amazon’s down-to-the-second timing, which has infamously required some employees to urinate in water bottles while on the packing room floor to avoid being docked, the Teleperformance system requires workers to set their cameras on “break mode” just to get up and get some water, lest they end up getting reported for a “breach.” Eating a meal while on shift is right out, and any period spent with no keyboard stroking or mouse clicking will be considered idleness and a reportable infraction.

Please avoid hampering your productivity


The company claims to have accounted for the possibility of an employee living in too small a space for their roommates or family members to avoid being caught on camera. It asks employees to have their screens facing a wall and avoid having people in the background looking directly into the camera. It’s also up to the worker to ensure their desk has sufficient lighting for the camera to pick out what’s going on, even if they work at night.

Unions and other defenders of labor rights are understandably horrified by the system, and have promised to fight against home surveillance as a requirement for work-at-home programs. UK Shadow Employment Rights Minister Andy McDonald said it was wrong to impose “invasive surveillance that will erode their rights to privacy and create a climate of fear and mistrust.” Trade union Unite’s assistant general secretary, Howard Beckett, has promised his organization will “fight legally and industrially to prevent any push to normalize home surveillance.”

A Teleperformance senior manager said they found it “extremely disappointing” that the media had been told about the remote surveillance option, deeming it “gross misconduct” but not explaining why British employees had been told about the remote option given they were supposedly not subject to it. Britons will not be “forced” to work at home, the company said, and regular discussions would take place to “reassure” them that their “sensitive personal data” would be protected.

The UK government has an extensive relationship with Teleperformance, which services its health and education departments, NHS Digital, the Student Loans Company, the RAF, and the Royal Navy. In the private sector, it works with Vodafone, Aviva, eBay, and Volkswagen, in addition to its aforementioned relationship with the Guardian.

Newsletter

Related Articles

0:00
0:00
Close
Russia Deploys Hypersonic Missile in Strike on Ukraine
OpenAI and SoftBank Commit One Billion Dollars to Energy and Data Centre Supplier
UK Prime Minister Starmer Reaffirms Support for Danish Sovereignty Over Greenland Amid U.S. Pressure
UK Support Bolsters U.S. Seizure of Russian-Flagged Tanker Marinera in Atlantic Strike on Sanctions Evasion
The Claim That Maduro’s Capture and Trial Violate International Law Is Either Legally Illiterate—or Deliberately Deceptive
UK Data Watchdog Probes Elon Musk’s X Over AI-Generated Grok Images Amid Surge in Non-Consensual Outputs
Prince Harry to Return to UK for Court Hearing Without Plans to Meet King Charles III
UK Confirms Support for US Seizure of Russian-Flagged Oil Tanker in North Atlantic
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
Fake Mainstream Media Double Standard: Elon Musk Versus Mamdani
HSBC Leads 2026 Mortgage Rate Cuts as UK Lending Costs Ease
US Joint Chiefs Chairman Outlines How Operation Absolute Resolve Was Carried Out in Venezuela
Starmer Welcomes End of Maduro Era While Stressing International Law and UK Non-Involvement
Korean Beauty Turns Viral Skincare Into a Global Export Engine
UK Confirms Non-Involvement in U.S. Military Action Against Venezuela
UK Terror Watchdog Calls for Australian-Style Social Media Ban to Protect Teenagers
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Europe’s Luxury Sanctions Punish Russian Consumers While a Sanctions-Circumvention Industry Thrives
Berkshire’s Buffett-to-Abel Transition Tests Whether a One-Man Trust Model Can Survive as a System
Fraud in European Central Bank: Lagarde’s Hidden Pay Premium Exposes a Transparency Crisis at the European Central Bank
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Tesla Loses EV Crown to China’s BYD After Annual Deliveries Decline in 2025
UK Manufacturing Growth Reaches 15-Month Peak as Output and Orders Improve in December
Beijing Threatened to Scrap UK–China Trade Talks After British Minister’s Taiwan Visit
Newly Released Files Reveal Tony Blair Pressured Officials Over Iraq Death Case Involving UK Soldiers
Top Stocks and Themes to Watch in 2026 as Markets Enter New Year with Fresh Momentum
No UK Curfew Ordered as Deepfake TikTok Falsely Attributes Decree to Prime Minister Starmer
Europe’s Largest Defence Groups Set to Return Nearly Five Billion Dollars to Shareholders in Twenty Twenty-Five
Abu Dhabi ‘Capital of Capital’: How Abu Dhabi Rose as a Sovereign Wealth Power
Diamonds Are Powering a New Quantum Revolution
Trump Threatens Strikes Against Iran if Nuclear Programme Is Restarted
Apple Escalates Legal Fight by Appealing £1.5 Billion UK Ruling Over App Store Fees
UK Debt Levels Sit Mid-Range Among Advanced Economies Despite Rising Pressures
UK Plans Royal Diplomacy with King Charles and Prince William to Reinvigorate Trade Talks with US
King Charles and Prince William Poised for Separate 2026 US Visits to Reinforce UK-US Trade and Diplomatic Ties
Apple Moves to Appeal UK Ruling Ordering £1.5 Billion in Customer Overcharge Damages
King Charles’s 2025 Christmas Message Tops UK Television Ratings on Christmas Day
The Battle Over the Internet Explodes: The United States Bars European Officials and Ignites a Diplomatic Crisis
Princesses Beatrice and Eugenie Join Royal Family at Sandringham Christmas Service
Fine Wine Investors Find Little Cheer in Third Year of Falls
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
×