The family of the teenager is upset with the BBC's response to their initial complaint in May, as no one from the corporation rang them for a proper interview.
The BBC said it is working as quickly as possible to establish the facts and has been in touch with external authorities.
The Metropolitan Police has been contacted by the BBC, but no formal referral or allegation has been made.
The BBC's first statement suggests that its initial investigation may have been hampered by a lack of response from the family.
The BBC attempted to speak to those who contacted them, but if they received no further contact, their ability to progress the matter was limited.
If new information comes to light or is provided, including via newspapers, it will be acted upon appropriately, in line with internal processes.
The BBC is investigating allegations of sexual misconduct involving one of its presenters.
Director General Tim Davie has condemned unsubstantiated rumors and said the corporation is working to handle the matter fairly and with care.
Some presenters have denied being the star in question, and Culture Secretary Lucy Frazer has held talks with Davie.
BBC News treats the BBC like any other organization it reports on, and journalists may approach senior managers for interviews.
The BBC is scrutinized over how well it holds its bosses accountable.
LONDON DAILY ARCHIVE
BBC Presenter Suspended Amid Allegations of Paying Teenager for Sexually Explicit Photos
A BBC presenter has been suspended following allegations of paying a teenager £35,000 for sexually explicit photos.
10 July 2023 · 06:17 UTC
