Allergy Safety Failures Lead to Teen's Death at Costa Coffee
Hannah Jacobs, a 13-year-old from Barking, east London, died on 8 February 2023 after consuming a Costa hot chocolate made with dairy milk instead of soya milk. A coroner's report cited failures in allergen safety processes and communication. The incident has led to calls for better allergy training and awareness in the food industry.
Hannah Jacobs, a 13-year-old from Barking, east London, died after consuming a Costa hot chocolate made with dairy milk instead of the requested soya milk on 8 February 2023.
The inquest revealed failures in allergen safety processes and communication between Costa Coffee staff and Hannah's mother, Abimbola Duyile.
Despite attempts to administer an EpiPen, Hannah was declared dead after suffering a hypersensitive anaphylactic reaction.
The incident has prompted calls for improved allergy training and awareness in the food industry.